Chat with Vinny
Tel: 03330 148 168
Phone lines open
Monday to Friday: 9:00 - 17:00
Saturday: 9:00 - 14:00
Sunday: Closed
FRAUDULENT ADS ON SOCIAL MEDIA
Thank you to all the customers who have made us aware of scam advertisements on Facebook and Instagram, purporting to be from us but then linking to a bogus website in order to try and take money from unsuspecting wine buyers.
The current wave of ads hitting major retailers are typified by unusually large discounts and URLs that feature subtle variations on a brand’s web address, which for us has always been https://www.laithwaites.co.uk
We have been working with the owners of Facebook and Instagram to get these ads removed but if you suspect you may have inadvertently ordered from a scammer we recommend notifying your bank as a matter of urgency and seeking their advice on cancelling the payment.
For good measure it might also be wise to change your password on the Laithwaites website.
By post
Laithwaite's Wine Customer Services,
Hurricane Road,
Gloucester Business Park,
Gloucester,
GL3 4AQ